Delete your account

Last updated: 19 October 2026

You can ask us to permanently delete your Plaasjapie account and personal information.

How to request deletion

In the app, open More → Privacy & data → Delete my account. Type DELETE to confirm. If your last sign-in was more than 10 minutes ago, sign in again and return to the deletion screen. Alternatively, email support@plaasjapie.eu from your account address with the subject "Delete my account"; we verify your identity and process the request within 30 days.

What happens

  • Your profile, sign-in account, personal data and uploaded files are deleted.
  • Farm owners must transfer ownership to another member, or explicitly delete the whole farm. Farm deletion stops if subscription cancellation fails.
  • Billing records, your billing email and Stripe customer ID are kept for 10 years, without a user-account link. The deletion request remains in the Owner console. Shared farm records remain when you transfer ownership.